Technical Support

That’s why you’ll find an unwavering commitment to customer support in the heart of every TASK team member. Sure, other companies claim the same thing, but we put our money where our mouth is; from first-level support through to development, we’ve got you covered.

Our tech support team in Sydney is available twenty-four/seven, fifty-two weeks a year. When you call, you’ll be connected with one of our dedicated technicians who know the solution like the back of their hand, who also have real-time insight into your system status.

For less urgent issues, our Service Desk utilizes the industry-leading support application to efficiently handle support tickets, meaning your issue won’t ever get lost in the noise and will always be solved as soon as possible.

Some of our customers administer mission-critical operations, where downtime is not an option. If time is of the essence, we offer service-level agreements tailored to your business, so you know our response time is guaranteed.