Point 

General 

• Cash Variance Explanation Tracking: When a cash count variance requires a recount, clerks are now prompted to provide an explanation before proceeding. This ensures discrepancies are documented and reviewed as part of the reconciliation process. 

• Enhanced Cash Audit Reporting: All cash count attempts, recounts, variances, and explanations are now captured through an expanded audit framework. Management teams can review reconciliation activity through Fusion, TASK Portal, and API reporting, providing greater visibility into cash handling compliance and operational trends. 

• Automatic Navigation to Swappable Ingredients: The recipe modifier screen now automatically switches to the All tab when the Swap button is selected, displaying all available swappable ingredients without requiring any additional navigation. 

• Improved User Experience for Recipe Swaps: By removing the need for an additional button press and guiding users directly to available swap options, the POS delivers a more intuitive workflow and reduces the likelihood of staff confusion when modifying menu items. 

• Shared Scanner Support: The POS now supports shared scanners across multiple terminals, allowing scanners to be used by different POS terminals within a venue. This provides greater flexibility in high-volume environments where staff may need to process sales from different service points using the same scanning hardware. 

• Manual Order Ready Notifications: Staff can now manually mark online orders as Order Ready directly from the Online Orders viewer in the POS. This provides a simple way to notify customers when their order is ready for collection, even in locations that do not use a Kitchen Management System (KMS) 

• Improved Sales Screen Visual Consistency: This enhancement ensures that payment processing events do not unintentionally alter the visual styling of the sales screen, providing a more predictable and consistent user experience for staff. 

Printing 

• Delivery Reference Number Printing: Receipts can now include a Delivery Reference Number, allowing stores, delivery drivers, and customers to easily identify and reference online delivery orders using the order number provided by the delivery partner. 

Members 

• Member Login by External ID: The POS now supports member lookup and login using External IDs, allowing businesses to authenticate members using third-party loyalty cards and membership identifiers that contain alphanumeric values. 

• Loyalty Points for Online Orders: Online ordering now supports Product Accrual menu flows, ensuring members receive loyalty points when purchasing eligible products through digital ordering channels, just as they would when ordering through the POS. 

Integrations 

• Uber Eats Multi-Order Type Support: The Uber Eats integration now supports multiple order type methods, allowing businesses to configure and process Delivery, Pickup, and Dine In orders independently from a single Uber Eats marketplace integration. 

Reporting 

• Automatic Web Order Finalisation During Report Resets: The existing automatic web order finalisation functionality can now be configured to run during manual report resets (Z Reads), ensuring outstanding online orders are processed and finalised as part of end-of-day procedures. 

Menu Flows 

• Donation Menu Flow Support for Online Orders: Donation menu flows can now be applied to eligible online orders, ensuring donation-related sale lines are added even when orders originate from external ordering channels. 

Customer Displays 

• Enhanced Item Presentation on Customer Displays: HTML Customer Displays now utilise POS-defined display settings to control how sale items are presented, ensuring the customer-facing display more closely matches the formatting and structure used within the POS. 

KMS

General 

• Automatic Unlocking of Transferred Orders: Parent (controller) KMS screens can now correctly unlock orders when all required production steps have been completed, regardless of whether part of the order was transferred to another KMS during preparation. 

• Enhanced Order Transfer Controls: A new KMS order transfer mode has been introduced, allowing kitchen displays to send orders to other KMS screens while preventing incoming transfers. This provides greater control over how orders flow through kitchen operations. 

• Aggregate Similar Displayed Items: A new KMS setting allows similar products, modifiers, ingredients, and menu flow items to be automatically grouped together within order cells, reducing visual clutter and making orders easier for kitchen staff to read. 

• Configurable Colours for Instruction Products: KMS now supports custom colours for instruction products, allowing businesses to choose how instruction items are displayed rather than being limited to the default red styling. 

Kiosk 

General 

• Visual Scroll Indicators for Menus and Menu Flows: Kiosk screens now display scrollbars when menu pages or menu flow pages contain more items than can fit on the screen, making it clearer to customers that additional options are available beyond the visible area. 

• Customer-Friendly Error Messaging: A configurable notification message is displayed on-screen when an invalid barcode is detected, helping customers understand that the scan was unsuccessful and reducing confusion during self-service ordering. 

• Digital Receipt Support: Customers can now access a digital version of their in-store receipt using a secure receipt link generated at the time of sale. This provides a convenient alternative to traditional printed receipts and allows customers to retrieve transaction details directly from their mobile device. 

Integrations 

• Acrelec Kiosk Integration: TASK now includes a dedicated integration framework designed to support kiosk and ordering aggregator platforms such as Acrelec. This provides a more efficient method for external ordering platforms to retrieve the operational and menu data required to deliver self-service ordering experiences. 

Fusion 

General 

• Configurable Minimum Pickup Lead Times: Administrators can define minimum lead-time requirements for qualifying orders, ensuring larger or more complex orders are scheduled with sufficient preparation time before collection. 

Products 

• Greater Flexibility for Nutrition Management: Administrators can now define recipe-specific nutritional information for ingredients and components that are shared across multiple menu items, providing more accurate nutritional calculations without requiring duplicate product records. 

TASK Back Office 

General 

• TASK Processing Dashboard: A new processing dashboard is now available within TASK Back Office, providing a real-time view of sales processing activity and helping users monitor operational health without the need to run reports. 

• Sales Exception Visibility: Users can now view sales processing exceptions directly from TASK Back Office, making it easier to identify transactions that require attention and reducing reliance on support teams for basic troubleshooting. 

• Integrated Exception Retry Functionality: The dashboard provides the ability to retry failed processing items, allowing users to quickly resolve common processing issues without requiring specialist intervention. 

Portal 

Cash Deposits 

• Deposit Reference and Deposit Date Capture: Cash Deposits in Portal now support recording both a Deposit Reference and Date of Deposit, providing greater visibility into banking activities and allowing deposit information to be more easily tracked through reporting and downstream systems. 

API 

Integrations 

• Crunchtime Integration Modernisation: The existing Crunchtime integration has been migrated to TASK’s modern API framework, ensuring long-term support and alignment with the platform’s current integration architecture. 

• Windcave 3D Secure v2 Compliance Enhancements: The Windcave integration has been enhanced to support the latest 3D Secure v2 authentication requirements, helping businesses maintain compliance with evolving payment industry standards and Visa mandate requirements. 

Reporting 

New Reports 

• Library Stocktake Expected Variance Percentages: A new stocktake report has been introduced to help users identify products that may require recounting based on configurable quantity and value variance thresholds. The report includes a print-friendly recount worksheet listing product descriptions, PLUs, locations, and space for recording working counts and final recount totals. This helps streamline physical recount processes and stocktake validation activities. 

• Library Remade Sales Audit: A new audit report has been introduced to provide visibility into sales that have been recreated using the Redo functionality, helping businesses track and review remade transactions. 

Enhancements 

• Library Detailed Discount Audit Report Menu Flow Visibility: The Library Detailed Discount Audit Report has been enhanced to display the Menu Flow Name within the Discount Reason (Sale Reason) column for menu flow-generated discounts. 

• Member Group Details in Library Detailed Media Audit All Members: The Library Detailed Media Audit All Members report has been enhanced to include Member Group ID and Member Group Description, providing additional visibility into member segmentation and loyalty group performance. 

Suites 

• Price Level Support for Suite Sessions: Suite App now creates a dedicated session for each active ordering experience, allowing key transaction details such as the selected price level, clerk, order information, and session configuration to be retained throughout the order lifecycle. 

Database/Datawarehouse 

New Tables 

• Order Voucher Redemption Tables: Two new tables, OrderVoucherRedeemed and OrderVoucherDiscountedSale, have been added to the Data Warehouse, providing enhanced visibility into voucher activity and discount redemption behaviour for online transactions. 

• Terminal Special Hours and Regular Hours Data in the Data Warehouse: The Data Warehouse now includes TerminalSpecialHours and TerminalRegularHours data, providing greater visibility into standard operating hours and location-specific trading hour exceptions. 

• Order Sale Delivery Details in the Data Warehouse: The Data Warehouse now includes the OrderSaleDeliveryDetails transactional table, providing detailed access to delivery-specific information associated with online and delivery orders. 

• Terminal Sales Discount Price Changes: The Data Warehouse now includes the TerminalSalesDiscountPriceChanges transactional table, providing detailed visibility into price adjustments and discounts applied to sales transactions. 

• Product Availability Location Exclusions: The Data Warehouse now includes the TerminalProductAvailabilityLocationExclusion table, providing visibility into product availability rules configured at the location level. 

• Surcharge Sale Item Data in the Data Warehouse: The Data Warehouse now includes the SurchargeSaleItem table, providing detailed reporting on surcharge amounts applied to sales transactions. 

• New Transactional Table – TerminalSalesExternalOrderPromotionSummary: The TerminalSalesExternalOrderPromotionSummary table has been added to the Data Warehouse, providing consolidated reporting on promotions and discounts originating from external online ordering platforms. 

• New Transactional Table – TerminalOrderDiscounts: The TerminalOrderDiscounts table has been added to the Data Warehouse, enabling detailed reporting on discounts applied to online orders. 

Enhancements 

• Enhanced Table – TerminalOrderMenuFlowActivations: The ExternalSourcePromotionID column has been added to the TerminalOrderMenuFlowActivations table, allowing businesses to trace menu flow activations back to external promotional sources. 

• Enhanced Table – TerminalOrderItems: The DiscountExternalOrderSourcePromotionID column has been added to the TerminalOrderItems table, providing visibility into the external promotion responsible for a discount applied to an individual order item.