Point

Features

General

• Consolidated Web Orders: You can now configure web order settings to allow customers to scan a table-specific QR code, place multiple orders, and pay in-store. When a clerk processes the payment, the system automatically consolidates all orders for the table into a single transaction and finalizes them, ensuring a seamless checkout experience.
• Multicurrency transaction: This feature lets you set up international currency transactions, allowing customers to pay and receive change in either local or international currency.
• Delayed order form: Improved the delayed order form to display relevant information based on the selected order type, ensuring better order delivery management.
• Schedule updates: This enhancement enables users to schedule and download POS software updates ahead of time, eliminating the need to download the software when the planned update is due to occur. It also allows them to select specific terminals for updates and manage the update process more efficiently.
• Quantity mode: The new Quantity Key Split Mode enables users to increase the quantity of an item along with its modifiers in a single key press, streamlining order entry and reducing delays.
• Account Charge: You can configure the user interface to prompt you can enter reference IDs or text when account charges are added to the sale.
• Web Order: With the enhanced web order terminal setting, you can edit web orders that have not been finalized directly at the POS, providing greater flexibility and control.
• Delivery provider: With this software version, the TASK Point of sale (POS) system now captures and stores the assigned delivery drivers when using a third-party delivery provider.
• Destination key type: The updated TASK POS terminal settings now allow users to manage load balancing for Kitchen Management Systems (KMS). This enhancement enables users to turn load balancing on or off from POS for KMS systems connected to KMS devices, providing greater control over order distribution.
• Embedded barcode labels: Generate a single sticker with summarised sale information embedded into the barcode, reducing the number of printed embedded barcode labels.
• Preparation Templates: Create and assign multiple preparation templates to terminal, with the added ability to assign schedules to each template ensuring accuracy in order preparation.
• Online Tipping: TASK Point of Sale now supports tipping from online ordering platforms, including Mobile Order and Pay (MOP). Customers can add tips directly through the online ordering application, ensuring better integration with in-store transactions and a smoother tipping experience.
• Preparation Templates: Create and assign multiple preparation templates to terminal, with the added ability to assign schedules to each template ensuring accuracy in order preparation.

Tables

• Enhanced User Interface: The user interface enhancement to view all the tables and associated products to each seat arrangement, to perform a seamless transaction.
• Table Loader: The updated User interface now displays a loading indicator when opening larger tables, ensuring a smoother and better user experience.

Payment Integrations

• Card connect status: With this enhancement you can see if the sale was cancelled by the store or by a customer using the application.
• Payment integration: TASK Point of sale (POS), now supports Clover Payments, expanding payment processing options. This new integration enables seamless transactions directly from the POS, ensuring a smooth and efficient payment experience.
• Response Codes: TASK POS now supports extended response codes from Moneris, providing more detailed transaction feedback. This enhancement improves payment processing clarity and helps businesses better understand transaction outcomes.
• Gift card redemption: The system now retries gift card transactions using the available balance when it detects an insufficient funds error, ensuring a smoother redemption process.
• DOJO Payment Integration: This update introduces a dedicated communication layer for DOJO Connect. It handles transactions, refunds, cancellations, and signature verification, with built-in re-polling for status updates to ensure a consistent and reliable payment experience.
• Link TASK transactions with Windcave transactions: This update enhances the Windcave integration by sending detailed transaction data from all platforms, making transactions easily searchable in TransactionViewer within the Portal. This improvement streamlines refund processing, customer support, and technical issue resolution.
• Enhanced Mx51 Integration with Pay at Table Support: This update expands the existing Mx51 payment integration by adding Pay at Table functionality, allowing customers to conveniently settle their bills at their table.

Labour

• Table Service: This software version enhances labx`our role functionality by allowing the assignment of a Clerk classification to a labor role. When a clerk logs in with a specific role, their terminal access automatically updates to match the assigned classification, if declared. This improvement ensures greater flexibility and control over role-based access management.

Printing

• Labels: This enhancement ensures online order labels display only essential information for better readability. A new setting enables the use of the Sales Web Order ID on receipts, journals, and production stickers. Additionally, the system no longer applies the Web prefix when using a custom Display Number, reducing unnecessary text on dockets and stickers for a cleaner format.
• Table Printing setup: You can now configure table order printing based on local or master terminal settings. Setting Master terminal Print ensures all table orders print through the master terminal, while local printing remains an option for non-master setups. This update provides greater flexibility to adjust printing configurations as needed across different locations.
• Quantity changes: Order receipts now contain only the order details and the quantity information where necessary, making it easy to understand the sale details.
• Auto printer failover: This enhancement allows you to configure a failover printer within TASK Point of Sale (POS). If the primary printer fails, the designated failover printer seamlessly takes over, ensuring uninterrupted printing and minimizing disruptions. This feature enhances reliability and efficiency by automatically redirecting print jobs without manual intervention.
• Receipt template: The enhanced receipt template layout allows you to include the order delivery information, making the process of online delivery faster and efficient.
• Production docket: You now have the option to print the web order ID from the production docket for easy identification of the placed order status.
• Delivery time: You now have the option to disable the order delivery time from being printed on the receipt.
• Future Order date: KMS production printers now display the order pickup date in the header when processing future dated web orders. By incorporating the web order pickup time, this update enhances accuracy and improves efficiency in order preparation and delivery scheduling.
• Printer Layout template: You can now include a footer logo on customer receipts when using receipt printer templates, allowing businesses to display promotional messages or reinforce brand identity. This feature extends existing footer logo support to templates, providing greater customization and consistency across receipts.
• Kitchen label enhancement: You can now customise label templates hassle free, allowing full control over content, layout, and design. The New enhancements include:
  • Design Flexibility: Add images, order type short descriptions, background colours, and text formatting.
  • Improved Readability: Adjust indentation, include combo headers in product lines, and set character limits.
  • Location-Based Assignment: Assign templates to specific locations, ensuring consistent printing across all designated printers.
• Loyalty program: Receipt printers now display customers’ progress in the Loyalty Product Program after each transaction. For example, if a customer is in a “Buy 5 coffees, get 1 free” program and has purchased 3 coffees, the receipt will show “You’re 2 coffees away from a free reward!”.
• Embedded barcode labels: Generate a single sticker with summarised sale information embedded into the barcode, reducing the number of printed embedded barcode labels.
• QR code: Receipt printers now generate QR codes embedded with PLU and price details for each item in a sale. These QR codes can be scanned into Point of Sale (POS) systems, ensuring accurate data entry and efficient transaction processing. This update eliminates manual input errors, speeds up checkout, and enhances POS integration with the latest printer layouts.
• Single Transaction Destination Changes: POS now allows temporary printer destination changes with auto-revert option, preventing misconfiguration and revenue loss.
• Order Expiration date: Expiration dates can now be configured to print on production receipts.

Members

• Product limit restrictions: To maintain product limits and ensure fair charges, this enhancement prevents multiple members from logging into the same transaction. If a member with product restrictions is already logged in, additional members cannot be added. This ensures that restrictions are correctly applied and creates a more consistent and controlled customer experience.
• Points to cash payment: This enhancement allows the system to refund member points used for partial payments in a transaction. If a sale was partially paid using points, the refunded amount is automatically updated in the system, ensuring accuracy, flexibility, and improved member satisfaction.
• Member points: You now have an option to restrict point accruals to registered members, authorising only eligible customers earn and use points. This option can be enabled for enhanced control and improve reward program accuracy.
• Member favourite item: We have improved the online ordering experience by enabling a clerk to view a member’s favourite orders they have saved from the Mobile Order and Pay (MOP) application. They can now easily reorder their usual choice in store or online.
• HTML customer display: The enhanced customer display now shows member status information, including Discount Dollars, Discount Dollar Progress, and Member Products. These updates improve transparency and give customers clearer transaction details.

Integrations

• Information integration: The system now prints the Omnivore receipt number on customer receipts, enhancing order tracking within the existing Omnivore integration. This update improves visibility and streamlines the reconciliation process between platforms.
• Price lookup: This enhancement ensures to block scanning while doing an omnivore price check, to prevent delays due to multiple price checks at a time.
• Next order integration: This enhancement introduces a new integration with Next Order, enabling a streamlined process for order placement, tracking, and delivery.

Reporting

• Labour Role report: This feature allows you automatically to generate and display a role specific report upon login to the system. Different reports can be assigned to different labour roles.
• Pending sales report: The latest version of Xchangepoint now displays and alerts users when sales have not been uploaded into the system. This feature helps prevent data loss by notifying users of potential offline status or upload issues before the terminal is shut down.

Menu Flows

• Online order menu flows: You now have the option to configure online order only menu flows.

KMS

Features

General

• Top products: This feature enables kitchen management systems (KMS) to display a list of items with the highest pending production volume. By highlighting the most frequently queued items, this enhancement improves kitchen efficiency and streamlines order processing.
• Order Auto bump: You can now configure rules to allow an order to be bumped from multiple bump screens in a single action to synchronise orders across multiple terminals for improved efficiency and organised order management.
• Order transfer: With the addition of transfer order option, the kitchen staff can move orders between terminals when needed. Now, they can select a destination Kitchen Management system within the location, improving workflow flexibility. The system removes the order from the original KMS without bumping it after a successful transfer.

Printing

• Auto print: You can now configure terminals to automatically print order details when the kitchen management system (KMS) receives an order. Using the Chit Print type for Journal Printers, this feature eliminates manual printing, ensuring orders are printed instantly and improving kitchen efficiency.

Kiosk

Features

General

• Disable products: You can now mark products as unavailable to prevent customers from purchasing them through the kiosk. This enhancement ensures better inventory control and improves the customer experience by displaying only available items.
• Scan and pay: This feature allows you to configure a kiosk to scan only mode, allowing the customer to scan an item without viewing menus.
• Country code: You can now select multiple countries during member sign up through the kiosk, making the registration process more flexible and accessible. This enhancement simplifies international membership sign-ups and improves the user experience.
• Conversational Ordering: Apply the Conversational Ordering menuflow to kiosk sales, ensuring consistent item ordering on printed orders for improved kitchen staff efficiency.
• Zero-dollar sale: Kiosks can now process sales with no sale value, allowing businesses to complete zero-dollar transactions effortlessly. This enhancement supports promotional giveaways, complimentary items, and other scenarios where a sale does not require payment.
• On demand receipt printing: Kiosks now print transaction receipts only on request, reducing paper waste and giving customers the flexibility to choose whether they need a printed receipt.
• Custom Messages: Customers can now add custom messages to products in the menu flow and summary view in the cart. A pop-up keyboard appears when selecting a product footer, allowing users to enter special instructions or notes, enhancing order customization.
• Discounts on Kiosk: The Kiosk user interface now clearly displays price changes applied through MenuFlows. When a discount is applied while placing an order, the system displays the discount price for the selected menu item, crosses out the original price. A total discount amount is also displayed at the bottom of the cart, improving transparency for customers.
• Guest login: Guests can now enter their phone number when placing an order at a kiosk. This allows them to receive an order completion notification without requiring a membership, improving convenience and order tracking.
• Partial payment mode: You can now split payments across multiple credit cards or account charges. This enhancement allows multiple users or a single user to complete a transaction using different payment methods, providing greater flexibility and convenience at checkout.
• Optional Name Enforcement on Kiosk: The product table now supports the EnforceOrderEntryOnKiosk setting, which works with the EnableOrderDetailsEntryOnProduct kiosk setting. This enhancement allows businesses to enforce order details entry only when required for specific products, providing flexibility and improved user experience.
• TASK wallet: You can now use the TASK wallet through Kiosk for the following:
  • Pay for an on order.
  • Top up the wallet with credit card or a gift card.
  • Add multiple gift cards to member accounts.
  • Activate a new gift card.

Members

• Discount dollar: The kiosk now supports the Discount Dollar loyalty program, allowing members to redeem their discount dollars as a form of payment during checkout. This enhancement ensures a seamless and consistent experience across the platform.

Fusion

Features

General

• Product filter: With the addition of the product availability filter, you can now filter unavailable products from the product form. This enhancement simplifies product management and ensures only available items are displayed.
• Member segmentation: The extended transactional data filter now supports a rolling day count option, allowing member segmentation based on transactions within a specified time frame, such as the last 30 days. This enhancement provides more precise insights and enables more targeted engagement strategies.

Purchase Orders

• User interface: The user interface is enhanced to optimise the process of creating a purchase order. This update improves data loading speed, ensuring faster access to the required information and a more efficient workflow.
• Purchase order attachment: You can now specify the attachment type, such as PDF or CSV, when adding documents to a purchase order, improving organization and document management. This can be configured for each supplier, making the process more efficient.

Royalty Fees

• KPI/Royalty entry: A new setting has been added to the fee type, allowing businesses to calculate fees based on the transaction count of the selected media. This helps provide flexibility in fee management and ensures more accurate transaction-based fee calculations.

Menu Flows

• Menuflow Filtering: The enhanced menuflow interface, allows users to quickly search for a specific menuflow type. This update improves navigation and makes it easier to find specific menu flow types.

Invoices

• File Upload Restrictions: Restrict users from uploading large files to invoices to enhance system performance and prevent issues.

Integration

• Doordash service integration: The latest version of XchangeFusion allows you to manage your DoorDash Marketplace integration.

Vouchers

• Discount application: The updated voucher functionality now allows the free value action and discounts to apply only to specific products, categories, or families, providing greater control over promotions.

Portal

Features

General

• Report Filter: The portal now enhances report generation by refining the dropdown filter functionality. When users apply text filtering, the system selects only the filtered results instead of all available options. This improvement ensures more precise and efficient report configuration.
• Transaction receipts: You can now print headers and footers on Transaction receipts, allowing customisation and clarity.
• Portal Dashboard: The Portal Dashboard now includes a dedicated Sales and Traffic Dashboard page designed to provide powerful insights into location performance using visual, time-based summaries. Key Enhancements:
  • Introduced daily data aggregation to improve dashboard performance and speed.
  • Added new dashboards to display:
  • Total Sales
  • Average Check
  • Transaction Count
  • Traffic Count vs Transactions
  • Sales by Hour with Traffic
  • Sales by Trading Period
• Dashboard Features:
  • Support for multiple time periods: Daily, Weekly, Monthly, Day of Week, Year-on-Year, and Yesterday (by hour).
  • Enabled custom date filtering for up to 3 months of historical data.

API

Features

General

• Venue Management Automation: The enhanced integration logic automatically synchronises transaction data daily for each venue. This improves cash management and security in transactions.
• Override values: This update ensures that original order prices remain unchanged, preventing discrepancies when processing orders through mobile applications.
• Online Orders: The latest API version now allows table names to be added to online orders.
• Operating schedule: You can now set multiple open hours for a store in a single day, allowing for greater flexibility in operating schedules. This enhancement makes order placement easier for customers by accurately reflecting store availability.
• Online Order cancellation: The system now allows you to set a configurable timeout for online orders. If an order exceeds this limit, it is automatically cancelled, ensuring efficient order management and reducing delays.
• Transaction endpoints: The addition of orderby filter to the transaction endpoints allowing to sort transaction data. This improves data retrieval and organisation.
• Promotional menuflows: The latest API version now enables promotional MenuFlows for online ordering applications within the TASK stack. This enhancement allows stores to tailor promotional flows to their specific needs, ensuring seamless integration and a more flexible promotional experience for customers.
• Transaction endpoints: The GET /api/v3/transactions endpoint now includes two new columns DiscountNet and DiscountOriginalValue to the specific endpoint.
• Messages and push notifications: A new dedicated API endpoint enables app messaging and push notifications for seamless third-party integration.
• Expiration of discount Dollar: With this enhancement, you can now expire inactive Discount Dollar balances, making it easier to manage customer rewards.
• Discount Dollar: The API now exposes Discount Dollar business logic to support mobile applications, allowing customers to earn reward points through mobile order and pay application.
• Order type category: We have enhanced API support for category classification in order types, allowing the mobile order and pay application to enable QR code-based dine-in ordering. Customers can now scan a QR code and start an order seamlessly from their mobile device while dining at a table.
• Member Segmentation: The latest API version determines member segments at regular intervals and updates the existing segment table automatically, simplifying segmentation management.
• Daily trading periods: A new endpoint has been added to expose daily trading periods. This allows mobile applications to access trading periods and use the data to filter transactional queries, improving efficiency and accuracy in data retrieval.
• Enhanced Online Order: The new API endpoint calculates estimated pickup times, improving online order and delivery efficiency. This update extends Order Ahead functionality for mobile application, allowing customers to schedule orders days in advance instead of only hours ahead on the same day.
• Online tipping: Customers can now tip directly through the online ordering application. This update also introduces the ability to set custom tip amounts and percentages, providing flexibility and convenience.
• Order ready push notification: A new dedicated API endpoint enables Mobile order and pay application users now to receive a push notification when their order is ready for pickup. This enhancement ensures timely updates, improving the customer experience by eliminating the need for manual order status checks.
• Member Discount support: Member discounts now apply automatically based on assigned tiers or individual offers. The checkout process recalculates prices in real time, ensuring a seamless and personalized shopping experience.
• TASK wallet: You can now use the TASK wallet through the Mobile order and Pay application for the following:
  • Pay for an on order
  • Top up the wallet with credit card or a gift card
  • Add multiple gift cards to member accounts
  • Activate a new gift card

Integrations

• Manual menu sync: Users can now seamlessly integrate with the DoorDash Marketplace application. This enhancement enables automatic menu synchronization, efficient order processing, and real-time updates on store and item sync status. Orders from DoorDash are directly sent to the TASK platform, ensuring a smooth and accurate workflow.
• Punchh log enhancement: This update improves the Punchh integration logs, capturing more detailed and relevant transaction data. The enhanced logging system provides greater visibility and accuracy in tracking transactions, making data retrieval more efficient for analysis and troubleshooting.
• Transaction details: This update enhances the Uber Eats integration architecture, improving stability, performance, and overall efficiency. The refined structure ensures a smoother and more reliable experience to manage online orders.
• CleverQ Online ordering service integration: This update introduces dedicated endpoints to support CleverQ online ordering services, ensuring seamless integration and accurate pricing for online transactions. This enhancement improves order processing and ensures pricing consistency across platforms.
• Recipe support: This update enhances the API for DoorDash Marketplace integration by adding recipe support, improving the organization and efficiency of recipe management.
• Virtual location support: We have extended the DoorDash integration to support Virtual Locations. This enhancement improves accuracy, efficiency, and the overall customer experience.
• Menu log architecture: The enhanced Menu Log integration, improves performance efficiency and ensuring smoother operation.
• Track customer visits: The Sensource integration allows you to track customer visits against sales, providing better insights into conversion rates.
• Delivery address: The system now syncs online delivery orders through the online ordering application and integrates delivery data with an order delivery platform. This enhancement improves order fulfillment and delivery management, ensuring a seamless experience for businesses and customers.
• Delivery platform integration: API-driven integration of online delivery orders with Uber Direct now streamlines order processing, dispatch, and tracking.
• Tax Schema Support: The new endpoint retrieves taxation schemas, allowing seamless access to tax related data for improved compliance and financial management.
• Product status updates: The new webhook integration automatically notifies the delivery application whenever a product is sold out or removed from a location. This ensures online menus stay accurate, preventing customers from ordering unavailable items and improving order accuracy.
• Integration with Uber Direct: We have introduced auto-onboarding support using an API that acts as a communication proxy between TASK and Uber Direct. This update streamlines the onboarding process, allowing franchisees to self-onboard their stores directly through the TASK Portal. This enhancement simplifies store activation, reducing manual effort and improving onboarding efficiency.
• Address verification support (AVS) for Windcave transactions: The system now includes the customer’s billing address in all transactions to ensure compliance and reduce transaction downgrades.
• DoorDash integration enhancement: TASK now manages all customer integrations with the DoorDash Marketplace as a centralized proxy. Instead of requiring individual accounts, businesses can connect to DoorDash through TASK’s platform, ensuring more efficient communication and order management. This update simplifies onboarding, enhances reliability, and optimizes the integration process.

Net

Features

General

• Order delivery: Clerks can now check the status of Uber Eats orders directly from the delivery form on the platform. This enhancement enables in store staff to confirm whether an order has been successfully delivered, improving order tracking and customer service. To support this functionality, Uber Eats configuration is now accessible in cache for seamless data retrieval.

Integrations

• Punchh receipt uploads: This update allows the receipt upload to be triggered immediately after punch check-in, reducing latency and minimising customer issues
• Mailchip v3 support: The API endpoints have been updated to support latest Mailchip version.

TASK Display

Features

• Minimum Price: TASK Display now displays the minimum price available for a menu item. This enhancement enhances pricing flexibility and ensures customers see the most competitive pricing options.

Reporting

Features

New Reports

• Library Store Sale and Web Orders Media breakdown: You can now configure and generate a detailed report on the Library Store Sale and Web Order Media Breakdown, providing clearer insights into sales and order distribution across different channels.
• Library Web Order Media Summary by location: You can now configure and generate a summary report on web order media summary by location.
• MarketMan export report: You can now configure and generate a library MarketMan Export report.
• Library Mailchimp Audit: You can now configure and generate a Library Mailchimp Audit report.
• Library daily tip summary by location: You can now configure and generate a Library daily tip summary by location report to view tip summary by location on each day.
• Library Keypad Key Type Usage Summary: You can configure and generate a report on keytype and key usage summary.
• Hourly Sales Dashboard: You have the option to display real-time gross sales data with an hourly breakdown throughout the day.
• Library Discount Dollars Adjustments: You can generate a report on an audit of discount dollar changes for members.
• Library Sensource Hourly Traffic: You can now generate a report that displays net sales and Sensource traffic data by the hour and by location. This enhancement enables easy comparison of sales performance and foot traffic, helping businesses make data-driven decisions.
• Library Location Daily Sales Scorecard: You can now generate a report to provide a detailed breakdown of sales performance, including gross sales, average check, transactions, and traffic. This update enhances visibility into prior day performance, same-day comparisons, and trailing 7-day trends, allowing for better decision-making and trend analysis.

Enhancements

• Library Account Transaction Audit by Location: Added the CustomReferenceNo field to the Library Account Transaction Audit by Location report, enabling improved tracking and reporting of account charge payments.
• Library Media Usage by Product: The report now displays GL codes, allowing you to verify them directly without referencing other reports or documents.
• Library Cash Deposit Totals by Location: The Library Cash Deposit Totals by Location report now references two new fields: Deposit Reference and Date of Bank Deposit. This update provides greater visibility into cash deposits across locations, making it easier to track and reconcile deposits with improved accuracy and context.

Database/Datawarehouse

Features

New Tables

• Virtual Locations: The following tables are added to the datawarehouse:
  • TerminalOrderItemsVirtualLocation
  • TerminalOrderItemsVirtualLocationFinalised
  • TerminalOrderMenuFlowActivationsVirtualLocation
  • TerminalOrderMenuFlowActivationsVirtualLocationFinalised
  • TerminalOrderSalesVirtualLocation
  • TerminalOrderSalesVirtualLocationFinalised
  • TerminalSalesItemsVirtualLocation
  • TerminalSalesMenuFlowsActivatedVirtualLocation
  • TerminalSalesVirtualLocation
  • VirtualLocationAssignment
  • VirtualLocationMenuFlowAssignment
• Menu flow activations: Two new menu flow activation tables TerminalSalesMenuFlowsActivated and TerminalOrderMenuFlowActivations have been added to the data warehouse.

Enhancements

• Web orders: The EODWebOrderAutoFinalize column has been added to the TerminalSetupTable in the Data Warehouse.
• Birthday rewards: The rewards system now supports conditional rules for birthday product availability. Businesses can set criteria such as membership duration, minimum purchase amount, and annual redemption limits, ensuring more tailored and controlled birthday reward offerings.

TASK Processing API

Introducing TASK Processing API – Real-Time Data Processing for Enterprise Scalability.

The TASK Processing API is a modernised backend engine designed to process POS sales and other data in near real time. This enhancement enables up-to-date metrics and alerts while reducing computational load on cloud servers. Built to meet the scaling demands of large enterprise organizations, it ensures efficient data processing for back-office reports, applications, and analytics.

• Multiple web order lines: Our new transaction processing API can now consolidate multiple web orders into a single transaction, simplifying payment processing. Configurable settings allow businesses to tailor the consolidation process to their needs, ensuring a more efficient checkout experience