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23.10.04 Release Notes

Point

Features

Payment Integrations

  • Aden payment Integration: We have introduced support for Adyen Point of Sale (POS)/Terminal payments using the Local Integration method. This enables in store transactions with offline processing capabilities, ensuring payments can be accepted even during network disruptions. 
  • Offline tipping: Clover integration now supports offline transactions with tipping, allowing clerks to collect tips even when the system is offline. The tip prompt can appear either on the payment device or within the portal interface. Once reconnected, all offline transactions, including tips, automatically sync with the backend for settlement. 

Printing

  • Receipt printing: You can now print both the journal and receipt simultaneously when using an option within the user interface. This enhancement provides greater flexibility and improves the efficiency of the printing process. 
  • Combo header printing on labels: With the new Label Settings Override option, you can now configure labels to print the combo header above each item, even when items are printed on separate labels. This enhancement gives you greater control and flexibility over how labels are printed in MenuFlow, ensuring clear and consistent labeling for combo items. 

Members

  • Enhanced Restriction Messaging for Account Charges: A clear on screen message is now displayed during an account charge when a product restriction is set at the Point of Sale. The system provides a descriptive explanation of the specific conditions that triggered the restriction. This enhancement improves transparency and helps users understand why a product cannot be charged to an account, resulting in a more informed and user-friendly experience. 
  • Loyalty Program: We have introduced a new MenuFlow type designed specifically for loyalty programs. This enhancement allows eligible purchases to contribute more than one count toward a reward by applying a customisable bonus multiplier
    For example, during a promotional period, purchasing an eligible product can contribute 2x or more towards the loyalty count, accelerating the path to rewards. This added flexibility helps you boost customer engagement and better tailor offers to drive repeat purchases. 

Integrations

  • Sonic Mastercard integration: Now, when a customer pays with Mastercard, the system plays the required sonic branding sound while displaying customer-facing graphics. You can configure to add a new terminal setup option to enable Mastercard sonic.

Menu Flows

  • Menuflow KMS Grouping: You can now categorise item counts on receipts and the Kitchen Management System (KMS) to enhance order accuracy. Administrators can create count groups (Mains, Sides, Desserts, Drinks) and assign products accordingly. The KMS and receipts will display item totals per category, helping staff verify orders before handover.

KMS

Features

General

  • Word wrap support: We have improved the TopToBottomWrapped layout mode in the Kitchen Management System (KMS) to dynamically display orders across multiple columns and pages as needed. This enhancement ensures better visibility and organization of large orders, making it easier for kitchen staff to manage and process orders efficiently. 

Kiosk

Features

General

  • Enhanced zero-dollar transaction: We enhanced the HideZeroDollarPrices setting to further simplify the checkout process for zero-dollar transactions. Now, when this setting is enabled: 
    • Users are not required to confirm the payment amount at checkout. 
    • The Total / Tax section is removed from the cart for a cleaner interface. 

This improvement streamlines the finalization process, providing a smoother experience in scenarios where all kiosk items are zero dollar. 

Members

  • Member rewards: Members can now redeem previously earned free products directly at the kiosk. 
  • Account Balance Visibility: The Member Kiosk now displays account balances more clearly, allowing users to check their balance without entering the kiosk or browsing the menu. This update improves accessibility, provides instant visibility of available funds, and helps users make informed purchase decisions more easily.

Fusion

Features

General

  • Error messages: This update enhances error handling in XchangeFusion to provide a more consistent and user-friendly experience. The system now displays clear and concise messages when issues occur, helping users understand and address problems more efficiently. These improvements also support better system reliability and maintain a secure environment.  
  • Password policy: The system now validates passwords during resets and clerk updates, enforcing assigned security policies. This enhancement strengthens security, ensures compliance, and improves the authentication process.

Inventory

  • Enhanced wastage form: The Wastage Form in Fusion now allows you to select a quantity when choosing a product, ensuring ingredient quantities are automatically calculated based on the product’s recipe. This update aligns with the Stock Take App process, improving accuracy and efficiency in wastage tracking.

Integrations

  • Sync All Stores Support for Third-Party Aggregators (3PAs): Fusion now let’s service personnel update all store menus for Third-Party Aggregators (3PAs) with a single click, enabling seamless updates across all locations. This enhancement ensures faster synchronization, reduces manual effort, and maintains consistency in third-party platform integrations. 

Customer Display

  • Customer Display Order configurations: You can now configure Customer Order Display settings, including IP address and port directly through the user interface. This enhancement makes setup and management more accessible, streamlining the configuration process for service technicians and reducing setup time. 

Price Levels

  • Bulk assign price levels: Fusion now allows system administrators to bulk assign price levels, eliminating the need to update terminals one by one. This enhancement streamlines price management, improves efficiency, and reduces manual errors.

Portal

Features

General

  • Multifactor authentication: TASK portal now lets you enable Multi-Factor Authentication (MFA) to enhance account security. Users can choose between email or SMS verification for secure portal access. 
  • Member card search in transaction viewer: With the addition of member card number information, Admin can now search transactions by member card number in the Transactions viewer application. This enhancement speeds up transaction lookups and improves customer support for member account charge customers. 
  • Set first day of the week in calendar: The portal now adjusts the start day of the date selection popup based on the user’s locale. The calendar automatically starts on Monday or Sunday, ensuring consistency with platform settings and accurate weekly sales reporting. 
  • Password reset: TASK Portal now allows you to reset your password via email, ensuring quick and secure account recovery. This update prevents users from being locked out and improves the overall login experience. 
  • Self-onboarding support for DoorDash marketplace: Franchisees can now self-onboard their stores to the DoorDash Marketplace directly through the TASK Portal. This update streamlines the onboarding process while ensuring clerk-based location access restrictions are enforced during setup. 
    • Support for multiple time periods: Daily, Weekly, Monthly, Day of Week, Year-on-Year, and Yesterday (by hour).
    • Enabled custom date filtering for up to 3 months of historical data.

API

Features

General

  • Calorie range support: TASK now adds minimum and maximum calories fields to the MenuFlow settings table and processes energy data daily to improve performance. A new system wide setting allows users to adjust energy units based on market requirements. The Mobile Order and Pay (MOP) application menu now displays single values or ranges for energy content, ensuring accurate and efficient information delivery.  
  • Recalculate Discount Tax Inclusive/Exclusive Support: The latest TASK API, now adds a new property to the Recalculate endpoint, allowing users to easily identify the maximum applicable discount for an order. This enhancement improves clarity in discount calculations and ensures better handling of tax-inclusive and tax-exclusive pricing.  
  • Mobile number login flexibility: The Task Mobile order and pay application, allows users to log in with or without the leading zero in their mobile numbers. The system correctly identifies member records, ensuring a seamless login experience.  
  • Ingredient Pricing: The latest software version now captures and stores the initial ingredient pricing submitted via the API at the time of sale. This ensures that businesses retain a consistent record of the original product value used for reporting and analysis. By storing the submitted pricing, clients gain greater accuracy and control over how ingredient values are tracked regardless of point of sale pricing or promotional adjustments.   
  • Split payment mode: The split payment functionality for our online ordering platforms, Mobile Order and Pay and TASK online ordering, allows customers to complete a transaction using a combination of credit, account charge, and pay-by-points. This enhancement provides greater flexibility at checkout, enabling one or more users to contribute to the same order using different eligible payment methods. It also includes the ability to view online order payment history, making payment tracking easier and more transparent.    
  • Multiple favourite locations: Customers can now save multiple stores as favourites in the TASK online ordering application without any limit. This enhancement allows users to quickly order from their preferred locations, such as those near work, home, or the gym, improving convenience and flexibility.  
  • Customer Emails Now Display Tips and Points: The Mobile Order and Pay application now includes tip amounts and points redemption details in customer emailed receipts. This enhancement ensures that receipts reflect accurate transaction information, clearly showing tip amounts when added to the total and detailing points used for payment.

Integrations

  • Uber eats Tax remittance data availability: You can now review taxes calculated and handled by Uber Eats. The system stores Uber Eats’ tax remittance data in the database after processing an order, ensuring accurate financial tracking. This data is retrievable for both online orders and terminal sales, providing full visibility into tax handling across all transactions.  
  • Enhancement to filter products with menu IDs: TASK customers using the Deliverect integration can now filter products by menu IDs, allowing them to sync only the necessary products. This enhancement prevents large product syncs, improving efficiency and reducing unnecessary data loads. 
  • Recipe support: This update enhances the API for Uber Eats integration by adding recipe sizing management, ensuring seamless alignment with the mapped setup from the TASK system. This enhancement provides greater control over recipe configurations, improving consistency across platforms. 
  • Stock adjustments support for third party integrators: Third-party integrators can now make stock adjustments via TASK API, enabling real-time stock tracking and ensuring accurate inventory management. This enhancement improves efficiency and integration capabilities for external systems.

Reporting

Features

New Reports

  • Library Supplier Venue Product Costs: You can now view all product costs by each supplier in this report. This enhancement allows venues to view their own cost records for  products, providing greater flexibility in cost tracking, reporting, and supplier reconciliation. 
  • Library Ideal vs Actual Sales: The report now includes two new columns, wastage quantity and wastage value. These additions provide a clearer view of product loss impact, enabling venues to better understand the cost of wastage alongside actual sales performance.  
  • Library Location Daily Sales Scorecard: You can now generate a report to provide a detailed breakdown of sales performance, including gross sales, average check, transactions, and traffic. This update enhances visibility into prior day performance, same-day comparisons, and trailing 7-day trends, allowing for better decision-making and trend analysis
  • Library Member Group Daily Account Manual Changes: You can now generate a report to track manual account limit changes. It logs member details, balance adjustments, and user actions, providing clear visibility into account modifications. You can filter by member group and change date to streamline tracking and ensure accountability. 
  • Library Active Promo Menu Flow Overview: You can now generate and view a report, displaying price levels and promotional prices

Enhancements

  • Library Location Prior Day Scorecard to use multi location: The Library Location Prior Day Scorecard report now supports multi-location parameters, allowing users to analyse performance across multiple locations in a single report. This enhancement improves efficiency and provides a comprehensive view of prior-day metrics.

Database/Datawarehouse

Features

Enhancements

  • The following columns were added to existing table in the Datawarehouse: 
    • TerminalEventSystemTable.ExternalEventID 
    • TerminalMemberTable.ExternalID  
  • Configuration management: The LoyaltyApp table has been added to the Data Warehouse. 
  • Product costs: The TerminalSupplierProductCosts table is added to the datawarehouse.