Luby’s

Tradition Meets Innovation: How Luby’s is Thinking Forward with TASK Tech

Luby’s is a beloved Texas-based restaurant brand with a rich history spanning over 75 years. Known for its cafeteria-style service and made-from-scratch meals, Luby’s has built a loyal following by offering hearty, homestyle dishes with bold local flavors.

Business Type

QSR / cafeteria-style service

Product Used

Point of sale, Mobile POS Tablets, Self-Serve Kiosk, enterprise management, online ordering, API and reporting

Locations

Texas, 37 Stores

About Luby's

While rooted in tradition, Luby’s is also embracing innovation. With 37 locations across Texas, each restaurant tailors its menu to reflect the tastes of its local community. Through a strategic partnership with TASK, the brand is modernizing its operations with advanced digital tools—like centralized POS systems, mobile ordering, and self-service kiosks—enhancing both customer experience and operational efficiency. This blend of heritage and forward-thinking technology is helping Luby’s grow its customer base, boost sales, and stay relevant in a rapidly evolving dining landscape.

Why TASK?

With 37 locations, Luby’s needed a tech upgrade to meet evolving customer expectations and streamline operations.

Key Outcomes of the TASK Partnership:

Centralized POS System: Real-time menu control and inventory tracking.
Online Ordering Platforms: Tailored systems for daily orders, catering, holiday promos.
Third-Party Integrations: Seamless connections with delivery platforms, reducing operational friction.
Mobile POS Tablets: Flexible ordering for tableside service and offsite events.
High-Resolution Displays: Enhanced customer communication and marketing.
Self-Service Kiosks: In testing to attract younger, tech-savvy diners.

“With TASK, we’ve been able to modernize without compromising who we are. Their technology empowers our teams, enhances our guest experience, and supports our growth—while keeping the heart of Luby’s intact.”
— Bill Devlin, Chief Information Officer, Luby’s

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