Point
Features
Printing
- Printing: Generate a single sticker with summarised sale information embedded into the barcode, reducing the number of printed embedded barcode labels.
- Production Printers: Enable production printers to print labels directly from the Kitchen Management System (KMS) for individual item printouts.
- Preparation Templates: Create and assign multiple preparation templates to terminal, with the added ability to assign schedules to each template ensuring accuracy in order preparation.
- QR code: Receipt printers now generate QR codes embedded with PLU and price details for each item in a sale. These QR codes can be scanned into Point of Sale (POS) systems, ensuring accurate data entry and efficient transaction processing. This update eliminates manual input errors, speeds up checkout, and enhances POS integration with the latest printer layouts.
- Single Transaction Destination Changes: POS now allows temporary printer destination changes with auto-revert option, preventing misconfiguration and revenue loss.
- Order Expiration date: Expiration dates can now be configured to print on production receipts.
Members
- Member points: You now have an option to restrict point accruals to registered members, authorising only eligible customers earn and use points. This option can be enabled for enhanced control and improve reward program accuracy.
Integrations
- Gift card redemption: The system now retries gift card transactions using the available balance when it detects an insufficient funds error, ensuring a smoother redemption process.
- Coates menu board: This software version now supports Coates Menu Board integration for real-time order updates. As customers place orders in the drive-thru, the menu board displays item details instantly, improving order accuracy and enhancing the customer experience.
Reporting
- Pending sales report: The latest version of Xchangepoint now displays and alerts users when sales have not been uploaded into the system. This feature helps prevent data loss by notifying users of potential offline status or upload issues before the terminal is shut down.
Kitchen Management System (KMS)
Features
General
- Order Auto bump: You can now configure rules to allow an order to be bumped from multiple bump screens in a single action to synchronise orders across multiple terminals for improved efficiency and organised order management.
- Order transfer: With the addition of transfer order option, the kitchen staff can move orders between terminals when needed. Now, they can select a destination Kitchen Management system within the location, improving workflow flexibility. The system removes the order from the original KMS without bumping it after a successful transfer.
Kiosk
Features
General
- Menuflow Execution: Ensure menuflows execute in the appropriate environment based on CRUD endpoint updates. You now have the option to configure KIOSK only menu flows.
- Conversational Ordering: Apply the Conversational Ordering menuflow to kiosk sales, ensuring consistent item ordering on printed orders for improved kitchen staff efficiency.
Fusion
Features
General
- Manage Services: Verify services for the entered information and prompts the customer for any errors.
- Dietary Tags: Customise dietary tags with customer-friendly descriptions for better clarity within the Mobile order and pay, Online ordering product suites.
- GL Code: Edit GL Codes in the Member Groups app for more flexibility and control over data management.
Invoices
- File Upload Restrictions: Restrict users from uploading large files to invoices to enhance system performance and prevent issues.
Integrations
- Doordash service integration: The latest version of XchangeFusion allows you to manage your DoorDash Marketplace integration.
Portal
Features
General
- Transaction Viewer receipts: You can now print headers and footers on Transaction viewer receipts, allowing customisation and clarity.
API
Features
General
- Transaction endpoints: The GET /api/v3/transactions endpoint now includes two new columns DiscountNet and DiscountOriginalValue to the specific endpoint.
- Messages and push notifications: A new dedicated API endpoint enables app messaging and push notifications for seamless third-party integration.
- Expiration of discount Dollar: With this enhancement, you can now expire inactive Discount Dollar balances, making it easier to manage customer rewards.
- Discount Dollar: The API now exposes Discount Dollar business logic to support mobile applications, allowing customers to earn reward points through mobile order and pay application.
- Order type category: We have enhanced API support for category classification in order types, allowing the mobile order and pay application to enable QR code-based dine-in ordering. Customers can now scan a QR code and start an order seamlessly from their mobile device while dining at a table.
- Member Segmentation: The latest API version determines member segments at regular intervals and updates the existing segment table automatically, simplifying segmentation management.
- Enhanced Online Order: The new API endpoint calculates estimated pickup times, improving online order and delivery efficiency. This update extends Order Ahead functionality for mobile application, allowing customers to schedule orders days in advance instead of only hours ahead on the same day.
- Enhanced prep time estimation to provide accurate real-time calculations of the time required to prepare an online order from the moment it is placed.
Integrations
- Task based asynchronous operations: The enhanced task-based asynchronous operations improve application efficiency and stability, now incorporating third party marketplace integration for seamless functionality.
- Surcharge support: Added surcharge support with a dedicated endpoint for online ordering integration, ensuring accurate surcharge calculations without price mismatches.
- Menu log architecture: The enhanced Menu Log integration, improves performance efficiency and ensuring smoother operation.
- Virtual location support: We have extended the DoorDash integration to support Virtual Locations. This enhancement improves accuracy, efficiency, and the overall customer experience.
- Track customer visits: The Sensource integration allows you to track customer visits against sales, providing better insights into conversion rates.
- Delivery platform integration: API-driven integration of online delivery orders with Uber Direct now streamlines order processing, dispatch, and tracking.
- Doordash drive integration: You can now sync online delivery orders from the online ordering application directly into the DoorDash platform. This integration enables seamless order transfer, allowing businesses to facilitate deliveries efficiently through DoorDash.
- Address Validation: Google Address Validation now enables address verification before order placement, preventing delivery mismatches and ensuring accurate order fulfillment.
Reporting
Features
New Reports
- Hourly Sales Dashboard: You have the option to display real-time gross sales data with an hourly breakdown throughout the day.
- Library Discount Dollars Adjustments: You can generate a report on an audit of discount dollar changes for members.
Database/Data warehouse
Features
New Tables
- Menu flow activations: Two new menu flow activation tables ‘TerminalSalesMenuFlowsActivated’ and ‘TerminalOrderMenuFlowActivations’ have been added to the data warehouse.
Enhancements
- Birthday rewards: The rewards system now supports conditional rules for birthday product availability. Businesses can set criteria such as membership duration, minimum purchase amount, and annual redemption limits, ensuring more tailored and controlled birthday reward offerings.